Refugee Client Services

Since 2017, RAICES has provided comprehensive, culturally and linguistically appropriate, and gender inclusive case management services to refugee clients, recognizing the nation’s Refugee Resettlement system to be a model for a more humane approach to asylum.

In the most recent federal government fiscal year ending on September 30, 2023, our Refugee Client Services served families from Burma/Myanmar, Cuba, Democratic Republic of Congo, Eritrea, Haiti, Iraq, and Ukraine, as well as Special Immigrant Visa holders and humanitarian parolees from Afghanistan for whom RAICES also expanded legal representation services.

Interested in supporting families resettling in Texas as part of our Refugee Client Services? Make a purchase from our Amazon Wishlist →

Juliana Horn
Director, Refugee Client Services

“when you see the beginnings of somebody’s journey and watch them thrive as the years go by, that is fulfilling work.”

  • Reception and Placement

    Resettlement services for refugees and Special Immigrant Visa holders under a public-private partnership, working closely with partners in the community to supplement federal funding through volunteers and donations

  • Matching Grant

    Services under a public-private partnership, supporting refugees and other eligible populations become self-sufficient through employment within 240 days of arrival to the U.S.

  • Cash and Medical Assistance

    Financial assistance services that support individuals in meeting their most basic needs, including food, shelter, transportation, and medical coverage for those ineligible for Medicaid

  • Preferred Communities

    Services designed to support the specific needs of refugees with challenging needs that require special attention, including those with serious medical conditions, women at risk, and elderly refugees

  • Employment Services

    Services that enable access to employment opportunities, including employability assessment, training and job development, job placement, and job maintenance

  • Social Adjustment Services

    Services extending beyond job placement and English Language Instruction that enable positive community integration, including support completing and following up on application forms and understanding client rights and responsibilities

  • Refugee Health Promotion

    Services designed to support client well-being, including opportunities to increase health literacy, coordinate physical and mental health care, and organize wellness groups

  • PC GAPS

    Resettlement services under a public-private partnership for all populations ineligible for Reception and Placement support, including Cuban, Haitian, and Ukrainian community members