The need to provide safe haven for refugees from all corners of our globe has never been higher. War, poverty, famine, violence, and genocide displace millions of men, women, and children from their homes and countries. Currently, there are an estimated 79.5 million people forcibly displaced worldwide.
RAICES became a designated refugee resettlement agency in 2017, welcoming refugees and newcomers from all over the world as they make their home in San Antonio.
The Refugee Resettlement programs offer trauma-informed & strengths-based services focused on supporting new arrivals as they resettle and integrate into their new community. We are always looking for community members interested in providing welcome and assistance to families as they adjust to new homes, new lives, new schools, and jobs in our community.
For information about client resources, please see our Resources and PPE For Refugee Resettlement Clients video series.
Refugee Resettlement Programs
Reception and Placement Program
The R&P program is the initial and core program welcoming refugees to the United States. RAICES provides refugees with furnished housing, transportation and interpretation services, and Cultural orientation classes while connecting clients to supportive services including healthcare, education, and English classes. Referrals for benefits and employment opportunities are offered as well. Our trauma informed case management services are provided to all of our newcomers during the first 90 days from arrival. RAICES staff work in partnership with volunteers, social service providers, local faith-based groups and many community partners and employers to welcome and support refugees in their new home. RAICES is an affiliate of the U.S. Committee for Refugees and Immigrants (USCRI).
Eligible populations: Refugees and Special Immigrant Visa (SIV) holders
Cash and Medical Assistance (RCA/RMA) Program
- The Refugee Cash Assistance (RCA) program helps support eligible clients with employment-based cash assistance for up to eight months.
- The Refugee Medical Assistance (RMA) program enrolls eligible clients for medical health coverage benefits for up to eight months.
- The CMA program is funded by the Texas Office for Refugees ( TXOR West )
- Eligible populations: Refugees and Special Immigrant Visa (SIV) holders, Cuban/Haitian entrants, Asylees, Victims of Trafficking, and Humanitarian Parolees
Matching Grant Program
- The MG program assists clients attain self-sufficiency through the provision of comprehensive case management, and job training leading to employment within 120 to 180 days after their date of eligibility for the program.
- Eligible populations: Refugees and Special Immigrant Visa (SIV) holders, Cuban/Haitian entrants, Asylees, Victims of Trafficking, and Humanitarian Parolees
Clinical Services
The Refugee Wellness & Adjustment Counseling program is offered to all Refugee Resettlement clients. This program offers free, confidential services with a licensed mental health provider to support clients during their resettlement process. The program is generously supported by philanthropic funding.
Eligible populations: current or former refugee resettlement client of RAICES
Preferred Communities
The PC program offers intensive case management services to the most vulnerable refugee clients towards achieving the goals of successful resettlement and integration. Clients are eligible for services up to five years after date of arrival.
Eligible populations: Refugees and Special Immigrant Visa (SIV) holders, Cuban/Haitian entrants, Asylees, Victims of Trafficking, and Humanitarian Parolees
RAICES Refugee Resettlement Office is located at
802 Kentucky Ave San Antonio, TX 78201
Contact: [email protected]
To learn more about the United States’ refugee resettlement process visit the UN Refugees Refugee Resettlement Program Explained page.
